9 search results
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Display average response times in the support performance report · started
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Import Knowledge Base Data · started
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Allow rich formatting of ticket responses · started
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Import data from Tender · started
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Customize the agent name on the auto-response · started
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Allow unpublished articles to be categorized for easier searching · started
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Allow discussions of new topics, but not the creation of new ones · started
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Merge messages from the same source · started
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Export ticket and helpdesk reports for sharing · started