I'm so tired of Word not remembering that I said I wanted to ignore a spelling suggestion. Why is this so difficult to fix? There are glitches in this software that have been there since I first started using Word more than a decade ago. PLEASE be better. I wouldn't go near your software if I didn't have to use it for work, because little things like this drive me up the walls. I get that Microsoft Word is somewhat ubiquitous to the point that it doesn't need to fix little things, but still, Word has been around too long to not be close to perfect.

I am posting here, in hopes that I can get technical support. I chatted today with Microsoft Support, but they were not able to resolve my problem.

While I realize that it is now an unsupported product, I previously purchased Office for Mac 2008 through a HUP program, and have been using it since that time. I am retired now, and this older version is all that I need, as I basically just need simple Word and Excel.

I upgraded my computer's hard drive, and proceeded to reload Office for Mac 2008, using my supplied installation CD, which has its certificate of authenticity.

Upon starting Word, I was immediately presented with a screen where I had to enter my activation key. I did so, but it said the key was not valid. Microsoft Support checked my activation key, and confirmed that it is a valid key, but they say they have no way to help me get my previously purchased product activated...

Can anyone here help with any way for your technical support go get my key activated, so that I can again use the product I previously purchased?

If there really isn't any was to get my current version re-activated, then is there any option to have my product upgraded to a version that they 'can' activate?

Since I previously purchased the product, have the CD, have the Certificate of Authentic, have the still-valid 25 character product activation key, it seems wrong that I am unable to reload it, and that I am being presented with no other option but to buy a new version.

As mentioned, since I have retired, I only need my basic Word and Excel capability, and don't need to spend money to buy an expensive new version.

Can anyone help?

Showing numbers on each comment bubble was an absolutely essential feature of Word, and as a professional editor I am really upset to see it is missing from 2016. The workaround of using paragraph numbers within the comments is a terrible substitute, because it makes it harder to have multi-paragraph comments. The comment bubbles are also difficult to distinguish from formatting or insertion/deletion changes, and there aren't different colored bubbles for each commenter as far as I can tell.

Please, please provide options to reinstate the most useful collaboration features. It makes it much more difficult to collaborate in this new version. I'm seriously considering finding a 2011 version, because this is such an impediment on my workflow.

When writing reports, especially large ones, I insert Captions and corresponding Cross References a lot to label and reference Tables and Figures. Great features. However, with Cross References, the default option is “Entire Caption”. I really cannot think of any case where I, or anyone else, would want to use “Entire Caption”. For me, the only ones that make sense for Table and Figures is to use “Only label and number”. It would be great if this option was the default, because every time I use Cross Reference I have to change the option to one I want. Its all about efficiency. Your latest Office versions are top heavy with the number of key strokes required. The latest Office 365, is terrible in this respect. Many task require more keystrokes than in earlier versions. For me its been downhill. since Office 2008 for Mac.