Word 16.16.13 creates folders when saving DOCX documents with Mac OS Mojave 10.14.5 on a Synology Nas
Word 16.16.13 creates folders when saving DOCX documents with Mac OS Mojave 10.14.5 on a Synology Nas when the file is edited and resaved. These folders can only be deleted after a restart.
Simon Howes commented
Experiencing the same issue with a number of customers.
David Barta commented
My users have been experiencing this issue for a long time over a variety of macOS and Office for Mac versions. We are running a Windows File Server as a Hyper-V VM in Windows Server 2016. Users connect via AFP, which is serviced by Acronis Files Connect (formerly ExtremeZ-IP).
Simon Andersen commented
Happens with Word 16.32 on Mojave 10.14.6 to an Isilon smb share as well. A folder with the file name suffixed with some pseudo random characters like .sb-84cd2327-Cg2Vc3 is created (note this is not unique to Word but for some reason Word appears to be particularly bad about cleaning up)