Make Word simpiler
Make Word for Windows (Desktop Application) easier to use for the average person. My first suggestion is to simplify things. A good program can be easily figured out without spending several hours googling or watching tutorials. I am a college student, and even I am overwhelmed by the number of options in Word. My second suggestion is to get data from users about the first things they do when they open up a Word document. For me, it is enable editing, which I shouldn't even have to do and rename the document, which should just be a single click. Instead, I have to leave the document, open up the folder it is in, and rename it there. Make it so clicking on the name of the document when you have the document open enables editing of the document name. Assume users want to edit documents instead of just viewing them because 99% of users want to edit not just view. If you want to be able to compete with Google, simplify, and figure out what your users actually want instead of just blindly guessing. The only reasons people use Word is because they are forced to, or they don't know about google docs. Word should not be a source of frustration for users because of how inefficient and complicated it is.