Adding a feature with "Comments" to assign its severity (for easy auditing, measuring a KPI and priority actioning purposes)
This is with regard to the “Comments” feature which is greatly used for communicating feedback or suggestion on a selected content of a document. People in my organisation are coming up with various tools to manually record the severity of comments made in a document by a reviewer. The level of errors and severity of comments form a KPI for originators of the documents, but there lies an ambiguity (as well as subjectivity) in classifying the review comments under various degrees like minor, medium, moderate and major. Ideally the reviewer should be given a choice at the time of posting a comment to assign the degree to that comment. This should avoid ambiguity in analysing the comments at a later date by originators/auditors/reviewers etc. Quite noteworthy, it will also eliminate the time and effort needed in manually classifying the spate of comments under various degrees retrospectively. In addition, this new feature should also allow the document originators to prioritise actions in addressing the review comments. I am sure there are numerous users like me who have felt a need of such a feature; if not, they may like the new feature once provided. It will be much useful if an associated feature for summarising the comments severity report for a selected part or whole of the document may also be provided under the Review ribbon. Thank you!
Priyanka Talkal commented
Agree,assigning the degree/level of error to that comment is crucial. I totally second this idea.