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Word 2016 fails to print margins correctly / messes up layout (Possible OpenType .otf Font bug)

I am having severe problems with Word 2016, as it does not print the document layout correctly as it somehow messes up the margin when printing.
NOTE: This happens when printing to Adobe Acrobat DC and my physical printer!
My document layout:
• no markup,
• custom margins (set to 1,27cm top / bottom and left / right - my printer can easily handle these...)
• no header or footer
• paper size set to A4 in all settings

INTERESTING:
When I changed the fonts to Arial, the PDF printed correctly!
The 2 custom fonts I used, are both .otf
Both of these are high quality commercial fonts.

I've never had a problem with regards to spacing, margins and layout using these custom fonts in earlier editions of Word or other software applications (used them in Excel 2016 and Photoshop CC 2015).

HAVE A LOOK HERE FOR SCREENSHOTS:
http://answers.microsoft.com/en-us/office/forum/office_2016-word/word-2016-fails-to-print-margins-correctly-messes/22b484d4-f808-42e1-a2c0-b04de305edb3

134 votes
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    Lubbzter shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    98 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        Its about 2 years from first report. Are you still working on the issue? Please let us know.

      • Anonymous commented  ·   ·  Flag as inappropriate

        We are also having this problem. We really need it fixed. We have YEARS of work bot being able to be used because of this issue. Really unacceptable.

      • This-is-URGENT commented  ·   ·  Flag as inappropriate

        PLEASE, Microsoft-team, PLEASE, this needs to be fixed as soon as possible.
        Not being able to properly use .otf fonts (such as MinionPro) in Word 2016 and having all carefully set layouts of important business texts screwed up when printing them is simply unacceptable.
        You are ruining your reputation of offering the leading standard in Office products, when they can not be used!

      • Anonymous commented  ·   ·  Flag as inappropriate

        We are having the same problem in our church with regard to printing service bulletins. 2016 looks one way on print preview and prints differentially when sent to our printer. Have to revert to using Word 2010. Please fix this!

      • Anonymous commented  ·   ·  Flag as inappropriate

        We're having this problem too. This is a big issue that needs to be fixed ASAP. The fact that this thread is almost two years old makes me really worried. I've got well over a thousand clients in need of a solution/fix.

      • anoneemoose commented  ·   ·  Flag as inappropriate

        word is TOYware and should not be trusted as a productivity tool for anything of value or seriousness - a total waste of...err, everything. Do "they" care? Why would they when there are far more important stupidities to "develop", like pathetic, childish commentary all over the UI, just in case you don't remember what "print current page" means, for example. Absolute moronic rubbish.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Seriously? STill not fixed after nearly a year?! Microsoft's insistence on using us a beta testers is literally ruining our work product.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Uuuuggggghh! I have, unbeknownst to me, been sending out files to customers with wonky alignments and such. Looks fine on my screen, until the customer prints them out. I look like a complete idiot - thanks Microsoft.

      • Anonymous commented  ·   ·  Flag as inappropriate

        This is a huge problem for us and Microsoft stopped offering Word 2013 in our office 365 subscription, it's 2016 only from now on. As one of the IT team we are getting roasted for not having an answer and marketing is very frustrated. Almost regret moving to Office 365 at all!!! You suck!

      • Robert Foley commented  ·   ·  Flag as inappropriate

        Just discovered that my organization is having considerable difficulty with this bug as we use Minion Pro as one of our preferred fonts. Has anyone found a good temp fix for this?

      • Anon commented  ·   ·  Flag as inappropriate

        Have this problem with Constantia font. Sometimes some things just move around.

        But almost always, when I set number forms to "lining", half of the numbers in the document are in lining form, half are the default (old-style) form.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Can you plz tell us, if and when the issue will be fixed? It costs us a big ammount of time. Looks like all others have given up, as my post is the only post since March 2017.

      • Christopher Higgins commented  ·   ·  Flag as inappropriate

        This is a MAJOR BUG. Yes, we should expect that Word will work with high quality OTF fonts. I use Myriad Pro for a document that we print every week. Microsoft! Please fix this. Please!

      • Lubbzter commented  ·   ·  Flag as inappropriate

        @Erika Delgado

        I am really happy this could help! I just had to finish a thesis as well, and I managed to print the 20 000 words document fine by simply forcing Word to use only 1.5 line spacing and no auto spaces before or after paragraphs. Furthermore I used a non-standard high quality .otf font family with individual fonts for bold, italic etc.

        I am shocked that so many people are still having issues with Word 2016. Would be great if the Word dev team can give us an update on the issue.

        Please keep posting your issues on here with as much detail as possible so that the developers can fix this very annoying bug.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I write instructional booklets for adult students and have been very very disappointed that office 2016 prints all theses booklets with an additional margin on the left side. So far i have not found a solution.

      • Erika Delgado commented  ·   ·  Flag as inappropriate

        @Lubbzter I just wanna thank you for the solution you posted. I'm writing my thesis (almost done, but I need to finish it in 2 days) and I switched from Word 2013 to Word 2016 and I was driving crazy with this bug. I did what you recommended and then copied the text from the original .docx document to the new .doc one. It worked. THANKS A LOT!!!

        I apologize if I made any mistake, English is not my first language.

      • Vinh commented  ·   ·  Flag as inappropriate

        Hello everyone,

        I found out that the problem come from the font when Office 2016 doesn't support OTF font and only support TTF font. When I deleted OTF font and replace by TTF font, the problem is fixed

        Vinh

      • Matt Emery commented  ·   ·  Flag as inappropriate

        We've had the same issue here at our organization! ESPECIALLY problematic given that often these are the fonts people have PAID money to obtain for design purposes... the workaround is bad because you loose the advanced typography features. UNACCEPTABLE, Microsoft, that there's still no further info on ETA, etc.

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