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Word 2016 fails to print margins correctly / messes up layout (Possible OpenType .otf Font bug)

I am having severe problems with Word 2016, as it does not print the document layout correctly as it somehow messes up the margin when printing.
NOTE: This happens when printing to Adobe Acrobat DC and my physical printer!
My document layout:
• no markup,
• custom margins (set to 1,27cm top / bottom and left / right - my printer can easily handle these...)
• no header or footer
• paper size set to A4 in all settings

INTERESTING:
When I changed the fonts to Arial, the PDF printed correctly!
The 2 custom fonts I used, are both .otf
Both of these are high quality commercial fonts.

I've never had a problem with regards to spacing, margins and layout using these custom fonts in earlier editions of Word or other software applications (used them in Excel 2016 and Photoshop CC 2015).

HAVE A LOOK HERE FOR SCREENSHOTS:
http://answers.microsoft.com/en-us/office/forum/office_2016-word/word-2016-fails-to-print-margins-correctly-messes/22b484d4-f808-42e1-a2c0-b04de305edb3

147 votes
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    Lubbzter shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    106 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        We have solved the problema by changing the scale factor, when printing, at the bottom left.

        josema
        Torrent (Spain)

      • Anonymous commented  ·   ·  Flag as inappropriate

        File > Option > Advanced > Printer, uncheck Scale content for A4 or 8 x 11” paper sizes

      • Anonymous commented  ·   ·  Flag as inappropriate

        March 2018 - word is still changing margins on the printed version!!
        Not tying up with what margins are set in word.

      • Ronica commented  ·   ·  Flag as inappropriate

        Hi, Have you resolved this issue yet? I'm having a lot of issues with spacing

      • Anonymous commented  ·   ·  Flag as inappropriate

        Just chiming in as yet another company who chose an Open Type font as our main font and are now having issues with lots and lots of files not printing correctly for anyone using Word 2016. Extremely frustrating for our staff across the country. What is the hold up in getting this fixed??? Can the Word Product Team give us an update???

      • JJwells commented  ·   ·  Flag as inappropriate

        I was having an issue printing with a standard font in Word 2016. Never had an issue before with current printer.

        The margins were correct in print preview and then it was squashing it all on the hard print out and also in pdf printer. The margin on the left was much larger than the right and the bottom margin was huge. I think I've managed to fix it by changing a few things.

        For some reason the paper source on my printer settings was incorrect, and I had to change from letter to A4 in my printer settings. I also messed around with a few settings in the page setup option in word, I located this from the printing page. I took out the header and footer measurements and selected "continuous" for the section start. Seems to solved things for now...!

      • LD commented  ·   ·  Flag as inappropriate

        Same problem on my end. Everything looks aligned and ready, but when I am printing my documents many areas aren't as seen in the print preview. It is a big issue needing to be fixed immediately.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Its about 2 years from first report. Are you still working on the issue? Please let us know.

      • Anonymous commented  ·   ·  Flag as inappropriate

        We are also having this problem. We really need it fixed. We have YEARS of work bot being able to be used because of this issue. Really unacceptable.

      • This-is-URGENT commented  ·   ·  Flag as inappropriate

        PLEASE, Microsoft-team, PLEASE, this needs to be fixed as soon as possible.
        Not being able to properly use .otf fonts (such as MinionPro) in Word 2016 and having all carefully set layouts of important business texts screwed up when printing them is simply unacceptable.
        You are ruining your reputation of offering the leading standard in Office products, when they can not be used!

      • Anonymous commented  ·   ·  Flag as inappropriate

        We are having the same problem in our church with regard to printing service bulletins. 2016 looks one way on print preview and prints differentially when sent to our printer. Have to revert to using Word 2010. Please fix this!

      • Anonymous commented  ·   ·  Flag as inappropriate

        We're having this problem too. This is a big issue that needs to be fixed ASAP. The fact that this thread is almost two years old makes me really worried. I've got well over a thousand clients in need of a solution/fix.

      • anoneemoose commented  ·   ·  Flag as inappropriate

        word is TOYware and should not be trusted as a productivity tool for anything of value or seriousness - a total waste of...err, everything. Do "they" care? Why would they when there are far more important stupidities to "develop", like pathetic, childish commentary all over the UI, just in case you don't remember what "print current page" means, for example. Absolute moronic rubbish.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Seriously? STill not fixed after nearly a year?! Microsoft's insistence on using us a beta testers is literally ruining our work product.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Uuuuggggghh! I have, unbeknownst to me, been sending out files to customers with wonky alignments and such. Looks fine on my screen, until the customer prints them out. I look like a complete idiot - thanks Microsoft.

      • Anonymous commented  ·   ·  Flag as inappropriate

        This is a huge problem for us and Microsoft stopped offering Word 2013 in our office 365 subscription, it's 2016 only from now on. As one of the IT team we are getting roasted for not having an answer and marketing is very frustrated. Almost regret moving to Office 365 at all!!! You suck!

      • Robert Foley commented  ·   ·  Flag as inappropriate

        Just discovered that my organization is having considerable difficulty with this bug as we use Minion Pro as one of our preferred fonts. Has anyone found a good temp fix for this?

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