Bring back Offline Help in Office 2016
In Office 2013 and previous versions it was possible to choose between Online Help and Offline Help. In Office 2016 there is only Online Help, Offline Help is no longer available. Please bring back this option.
Thanks for your feedback. Our product help is now online only in order to allow us to deliver better content faster as new Office features, updates, and improvements are released.
But I work mostly offline.
Can not afford internet access 24/7 with unlimited data.
Already paying for product and frequent updates!
Should be an option for most features of Office.
Can this be reopened?
Ich benötige ebenfalls dringend die Offline-Hilfe im MS-Office 2016. Bitte stellen sie diese Hilfe wieder zur Verfügung.
I need the offline Help in Office 2016 too! Please offer this Help!
Ich benötige dringend die Offline-Hilfe im MS-Office 2016...
This is a horrible decision. Offline Help is absolutely necessary and should be available ALWAYS in all MS Office products. You cannot assume the presence of an internet connection 100% of the time (e.g. in other countries where internet connections are expensive, in airplanes, where wifi hotspots are not available, etc.)
Miss Local Help commented
Not all users have instantaneous internet access, and website access is much slower, inaccurate, missing, and reduces my productivity by a large degree.
I do all my development work in the country, away from distractions and the internet. This make all the current Office products unusable.
This was a poor decision, made with little regard to those who use your products.
The old local Help was fast, accurate, and made Office a joy to use. Now it is one frustration after another, and help is either a long time coming, or not available at all.
Please address this ASAP.
This is a necessity, not always connected to the internet.
This is BS. Maybe Office team need to speak to Powershell Team? (I hope I have not repeated someone else frustrated experiences here)
Powershell include a module calls Update-Help
Last I check, .chm is practically HTML base.
This is BS
- Microsoft will gurantee internet access for all people
- Microsoft will gurantee wifi security for all people
Microsoft wants people to move to other platform?
Can this be reopened?
Phil Bornemeier commented
Our office recently "upgraded" from Office 2010 to Office 2016. Many of the features in the new version are wonderful. The removal of local help files is a major flaw in the rollout. The admin response at the beginning of this thread (which requested bring back offline help), "Our product help is now online only in order to allow us to deliver better content faster as new Office features, updates, and improvements are released.", is not valid. I would assume it came from marketing rather than engineering. The lack of local help and the delay in finding useful context sensitive help in the online version of "Help" makes finding answers for problems in the Office 2016 suite tedious and irritating and usually impossible. Having online help does not "allow [Microsoft] to deliver better content faster as new Office features, updates, and improvements are released." New and old content is degraded by lacking extensive quickly responding help and examples for its use. I would much rather have a slower rollout of new features and use the saved developer time to produce local help files as older versions (I am a user since Office 95) possessed. Although I will regret losing some of the interesting features in Excel 2016, I will be uninstalling it and using a prior version. I will recommend that my office halt procurement of the 2016 version and revert to 2010.
Frank Ahrens commented
"... Our product help is now online only in order to allow us to deliver better content faster as new Office features, updates, and improvements are released. ..."
What prevents you from updating the offline help for updates and improvements? Since the online help also has to be updated, the content should be already available.
In reply to the Admin feedback: "Online only" does not "allow us to deliver better content faster as new Office features, updates, and improvements are released"; providing help offline does not preclude you from providing help online. Offline help is NOT 'faster', it is very much slower, and rarely in context, especially with VBA.
Bernd Birkicht commented
offline help is mandatory!
bring back the vba offline help please
What if internet access is not available? We still need access to some help even if not up to date.
My particular need is access to help for excel VBA. Why not restore the option for us to use either online or offline help. Surely periodic patches could be available to update the downloaded offline help.
What about people who work in classified areas that do not allow internet access of any kind? What do we do when we need to access help functions??
This is an EPIC FAIL! Companies like mine have thousands of paying MS Office users in our corporate licenses. Many are not allowed internet access due to working in classified areas. My company has just decided to NOT RENEW its corporate MS Office license because of this!
Arno Hamel commented
For traverlers or people that are offline the offline help is paramount. In many countries internet access is bad. I am considering to move to LibreOffice Suites like LibreOffice have it.
"deliver better content faster"
deliver better content slower is better as no content.
Come on, Microsoft! Not everyone is always connected to the Internet!
Fatal: Its impossible to get any help without an active Internet Connection
OFFLINE HELP IS ESSENTIAL !!!