Bring back Offline Help in Office 2016
In Office 2013 and previous versions it was possible to choose between Online Help and Offline Help. In Office 2016 there is only Online Help, Offline Help is no longer available. Please bring back this option.
Thanks for your feedback. Our product help is now online only in order to allow us to deliver better content faster as new Office features, updates, and improvements are released.
please, give the offline Help back for Windows Office 2016
It's terrible without offline help!!
Please make offline possible (it can be download selective for users) as soon as possible.
I can't believe this was removed. Might as well google for what I need (VBA reference). I miss the days Office was a professional product designed to get work done!
I need the Offline-Help in Office 2016. Withou Offline-Help I can't use a lot of functions and so this application ist not any longer the price worth you have to pay for it.
Online-Help is supported by the OpenSourceCommunity. This ist not an USP of Office 2016.
I'm realy disappointed.
No Offline-Help means for me in Future no Office. No Office means no Windows. For other Applications I don't need Windows.
I use office traveling around without internet and still need the offline help
Yes please, Office 2016 being also an offline usable application suite please provide offline help as well.
Also the online help is just bringing up irrelevant matches when eg. looking for VBA reference for Access 2016
Áron - Hungary
please, give the offline Help back for Windows Office 2016
How stupid is that, there is also a world without Internet Connection
even office 2013 offline help was very trifling, actially there were no help while no net
For those of us who work in secure places where internet is banned, offline help is highly needed. Actually, we have no other option.
Thanks to put it back quickly please !
Matthew Miner commented
Online help has gotten horrible.
First, it is often inaccessible, such as while traveling and commuting.
Second, someone apparently decided that the _number_ of results to a "Help question" is far more important than the _quality_ of results. I find myself reading and discarding most results found in online office help, then switching to Google to try again (usually with better quality results).
While offline help in older releases was getting worse, it was still better than nothing.
Online-only help would be a big reason to not upgrade Office in our company.
Jens Brand commented
Offline Help is a must-have! Microsoft won't believe it, but there are locations in the world, where no internet is available.
I also work freelance, often in remote areas, so of course internet and
online help is not always available. Honestly, back in the early days of MS
products, help was contextual and better organised than it is today.
It would be nice to get some replies from MS in this forum. Is anybody
As we are operating in an isolated environment, we should have offline help available.
In our Company internet-acess is blocked. So we have to uses Offline-Help.
George Bedijn commented
It is nice to see that you are thinking about progress in every piece of your products.
In this instance you have developed a worldwide repository for all types of code, with the ability to keep it current. Although I think that your idea for a online help function is absolutly fabulous as a general idea. You have however leftout the possibility to toggle between online and offline help.
With this in mind I have two remarks,
I have used the online help for several small projects (mostly just for fun) but I think that in general perspective the offered syntaxis explanations are not as comprehensive as the previous helpfunctions, and as for the code examples I have found that (if there is any) the offered code pieces are far below your standard quality.
2nd, as for the offline help, and the professional use.
As a controller I usally help all kinds of excel and access users with calculations, but the internet access is not always as reliable as required. In several instances there is no internet available.
For these situations there should be a possibilty to access an instance of a offline help function.
Although I have not seen the excel 2016 version in use at this moment, I think this is just a matter of time. At whitch point more and more users will experience problems with the help function.
I think it would be in your interest to resolve this before the masses form their opion on your wonderful program.
Although I am just a user, I do hope that these comments somehow get to your developement team to create the possibilty for a secondary help path.
Required to be brought back off line help ! Unless Microsoft will offer free internet access all over the world !
The guys must leave the office some times let them without internet access.
Are you nuts !! ?
World is NOT= USA.. where WiFi is more abundant than air and pockets overflow with money!
Why not instead stop providing the Office Desktop application altogether?
Then you'll know your real customer base and meaning of "online feedback"
On two different computers, Office 365 subscription, the online help stops working. Microsoft support has corrected this several times, by uninstalling and reinstalling Office 365, after which online help can be accessed...for about two days, then it stops again. Occasionally, but not reliably, online help is sometimes restored by Microsoft updates. Personally, I would greatly appreciate Offline Help as an option.
In Office 2016, there is only online help. In work I am often away from my desk and when I need help in Excel or Word, I'm out of luck because it would then require me to leave the field, find a wi-fi connection, and then connect, then search for help. This is not realistic in my profession and many others.
My request is two-fold:
1. restore offline help in its entirety so that I can search for help without needing any internet connection whatsoever.
2. restore the office assistants, from Earl the Cat, Links, all the way to Clippy. Using the newer AI and natural language query technology they can be a cute and useful way to get help in Office, and more personable than a simple search box. Add Cortana to the system, using Jenn Taylor's voice if it makes you feel better. The best part is making it optional so users aren't forced to use office assistants.