I purchased a Microsoft 365 personal subscription two weeks ago. My computer is running on macOS, the latest version, Catalina 10.15.7. The reason that I bought the program was because of the transcribe function and it is having some problems that I hope you can help me with.

My daughter and I recorded a mp3 (I hour and 11 minutes) and uploaded it to the dictation program. After it was done transcribing it the speaker column listed “speaker 1 and speaker 2. I edited the speaker number 1 to: “Ronald” and all of the Speaker number 1 changed to “Ronald.” I edited Speaker number 2 to: “Mary” and all of the speaker number 2 changed to “Mary”. I uploaded another mp3 with many voices and the voices were very different, but the program didn’t differentiate between them. They all appeared as simply “Speaker.” So, I uploaded the very same mp3 of my daughter and I and SURPRISE! the program this time did not differentiate our voices either! Then I tried to record into the dictation program and the same lack of differentiation occurred. Now, several days later, I tried to upload the original (I hour and 11 minutes and it would only transcribe a small portion of it! Also, the button “transcribe now” has disappeared. Can I get the program back to original functionality?

There is another problem: when I select add to document, it adds only a potion of the text and sometimes none at all. I am pulling my hair out trying to get the program back to its full functionality. Can you tell me how to do this? Thank You! Ronald

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I use tab stops quite a lot in word it is still the best way to do a lot of basic formating. Left aligned and right aligned items on the same line for example. Less complicated then columns and table layouts.

it would be great if this feature was available in the web version. With the way web apps are going and more devices like chrome book, and Office 365 subscription that only include web versions of the apps. the web versions of the apps really need to start to include some of these features.

The big competitor in this space has much of this support already.