Word online is great, but there are several features missing.
When you download the MS office, they have more features that are not available in the online version, such as screenshot, insert shapes, etc.
Entering shapes may seem like such a minor feature, but I type my economics notes and use that feature in order to put the necessary graphs in my notes.
I agree. So many basic features are missing, that this program is pretty useless for the average user. Namely: ruler, tab indents, textboxes, columns, ability to print a business envelope. Microsoft wants to push people towards Office 365 and charge us $7 per month for a basically useless program. Seems counterintuitive as a business model to me. If you want people to use your product, give them the features they need!